1. Cancellation
- Orders can be canceled within 2 hours of placement or before dispatch.
- Once shipped, cancellations are not accepted.
2. Refunds
- Refunds are provided only for damaged, wrong, or expired products.
- You must raise a claim within 48 hours of delivery with images.
3. Process
- Approved refunds will be processed within 5–7 business days to your original payment method.
To request a refund or cancellation, email: support@northeastking.com