Effective Date: 05/06/2025
Welcome to NorthEastKing.com, operated by Rivso Digital (OPC) Private Limited. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders.
1. General
- This website is owned and operated by Rivso Digital (OPC) Private Limited.
- The term “we”, “us”, or “our” refers to NorthEastKing, the brand.
- The term “you” refers to the user or customer.
2. Product Information
- We offer premium dry fish and masala products sourced from North East India.
- All product descriptions and images are for illustrative purposes only.
- Product availability and prices are subject to change without notice.
3. Orders
- By placing an order, you agree that the information you provide is true and accurate.
- Orders are confirmed only after successful payment.
- We reserve the right to cancel any order due to unforeseen circumstances or product unavailability. In such cases, a full refund will be processed.
4. Payments
- We accept payments via secure third-party gateways.
- NorthEastKing does not store or have access to your payment card details.
5. Shipping
- We ship using Delhivery and deliver across most pin codes in India.
- Orders are typically delivered within 3–7 business days.
- For full details, please refer to our Shipping & Delivery Policy.
6. Returns & Refunds
- Due to the nature of our products, we only accept returns in cases of damaged, expired, or incorrect items.
- Claims must be made within 48 hours of delivery.
- Read our complete Cancellation & Refund Policy for more details.
7. User Conduct
- You agree not to use the website for any unlawful or abusive purpose.
- Harassment, spamming, and misuse of content are strictly prohibited.
8. Intellectual Property
- All content on this website — including text, graphics, logos, and images — is the property of Rivso Digital (OPC) Private Limited and protected by copyright laws.
- Unauthorized use is strictly prohibited.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim arising from a purchase is limited to the amount paid for the product.
10. Modifications
- We reserve the right to update or modify these Terms at any time without prior notice.
- Continued use of the site after changes implies acceptance of the new terms.
11. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Agartala.
📩 Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 support@northeastking.com
📞 +91-8383 999 045