Effective Date: 05/06/2025
At NorthEastKing (a brand of Rivso Digital (OPC) Private Limited), we aim to deliver your order as quickly and safely as possible. We’ve partnered with Delhivery, one of India’s most reliable logistics providers, to ensure smooth and timely shipping across the country.
📦 1. Shipping Coverage
We deliver to most pin codes across India through our trusted logistics partner Delhivery. If your area is not serviceable, we will notify you promptly.
⏱️ 2. Order Processing & Dispatch
- Orders are usually processed and dispatched within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
🕒 3. Estimated Delivery Time
- Delivery typically takes 3–7 business days, depending on your location.
- Remote or regional areas may take slightly longer.
💰 4. Shipping Charges
- Free shipping on all prepaid orders.
- Additional charges may apply for Cash on Delivery (COD), if available in your area.
🧾 5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery in real time through Delhivery’s tracking system.
❗ 6. Delays & Exceptions
Delays may occur due to weather, strikes, festivals, or unforeseen circumstances. We will inform you of any such issues as early as possible.
For further questions about your order delivery, feel free to contact us at:
📧 support@northeastking.com
📞 +91-8383999045